For a Phone to be compatible with TELUS or Koodo. it has to support the following frequencies:

WCDMA (HSPA): 850/1900

LTE (LTE+): 700/850/1700/2100

Better yet bring the phone in to Hotwire; so we can try it with our live demo sim card in it before you switch to it.


Other News

TELUS deploys 3500 MHz 5G spectrum accelerating Canada’s digital economy


Customers in Toronto, Montreal, Ottawa, Edmonton and Victoria will enjoy an enhanced 5G experience made possible with newly deployed spectrum 3500 MHz 5G spectrum enables greater responsiveness and faster speeds, driving the advancement of IoT and industry solutions and important innovations in health, agriculture, energy, transportation and more.


Vancouver, B.C. – TELUS is deploying new 3500 MHz spectrum on its next-generation 5G wireless network to further support the country’s economic growth and competitiveness, bringing enhanced capacity, low latency and even faster speeds to TELUS customers in Toronto, Montreal, Ottawa, Edmonton and Victoria, as part of its larger $220 billion investment in network infrastructure and operations in Canada since 2000. With the rollout of the 3500 MHz spectrum, businesses, industry innovators, entrepreneurs, academic researchers, and TELUS customers alike will have access to TELUS’ ultrafast and reliable 5G network. As TELUS continues to deploy its new spectrum through 2022 and 2023, more regions will gain access to its increasingly responsive network and faster speeds enabling the next wave of 5G capability, driving further innovation and growth within Canada’s digital economy. 

TELUS’ spectrum investments, as well as the 3800 MHz spectrum band currently under consultation, are critical to providing Canadian businesses and researchers with access to superior technology,  connecting them to the people, resources and information they need to drive innovation. TELUS’ 3500 MHz spectrum will enable the next wave of 5G capabilities, such as multi-access edge computing (MEC) and Internet of Things (IoT) technology, while powering important advances in health, agriculture, energy, transportation, and manufacturing. As artificial intelligence, virtual reality, smart vehicles and smart city capabilities are strengthened through this mid-band spectrum, solutions that optimize energy consumption, reduce food waste, connect patients to critical healthcare services in real-time and power intelligent transport systems, will be easily achievable. In addition, TELUS continues to work closely with partners such as the University of Ottawa and Hub 350 in Ottawa, University of Alberta and Olds College in Alberta, General Motors in southern Ontario, as well as Zú in Montreal to stimulate impactful innovations in these areas and beyond.

“TELUS is committed to driving Canada’s economy forward through world-class broadband infrastructure. Our significant investments in TELUS’ 5G wireless network will help  solve some of society’s most pressing challenges in education, food security and climate change,” said Tony Geheran, Executive Vice-President and Chief Operations Officer at TELUS. “The deployment of our 3500 MHz spectrum is an important step to unlocking the potential of 5G, particularly as it fuels innovation across different industries. We believe that Canada should follow international best practices to ensure enough spectrum is available as quickly and affordably as possible so that all Canadians’ have access to the social, environmental and economic benefits that 5G brings, which is why we continue to advocate for responsible, strategic and predictable regulatory policy as a critical opportunity to drive timely and ubiquitous availability of 5G.”

As the backbone of TELUS’ rural wireless high speed internet service, the deployment of this spectrum across Canada will also deliver 5G Internet speeds to rural, remote and Indigenous communities, with even faster speeds coming as more spectrum is deployed. Canadians living in some rural and remote communities are also some of the first in the country to access home Internet speeds of 100 Mbps through TELUS’ 5G fixed wireless network, using the capabilities of 5G to provide a powerful alternative to a wired internet connection. To better support rural and urban customers alike, TELUS plans to invest an additional $70 billion across the country in infrastructure, operations and spectrum through 2026.

“Leveraging spectrum to support rural connectivity is a key innovation that we are really proud to be driving. 5G is going to change the way we innovate in Canada and that will drive economic growth and prosperity for rural and urban residents alike,” added Geheran.

As the 5G network continues to evolve, customers located in areas covered by 3500 MHz spectrum, using compatible 5G devices, can take advantage of an Unlimited 5G+ plan to experience even faster speeds on TELUS’ reliable and award-winning 5G network. For example, customers will be able to download larger files and stream HD videos more smoothly, and connect to more devices at once and on-the-go with impeccable network performance, even in crowded places. 

TELUS secures critically important 3800 MHz spectrum licences, unleashing the full potential of 5G


TELUS now has the largest contiguous 5G channels nationwide with purchase of 72 MHz of premium-band spectrum for $620 million


Vancouver, B.C. – TELUS Corporation (TELUS) today announced the acquisition of new 3800 MHz spectrum licences nationwide at a cost of $620 million during the recent ISED 3800 MHz auction. TELUS will now hold licences to an average of 72 MHz of 3800 MHz spectrum nationally, acquired at an average price of $0.24 per MHz-pop. Combined with the 3500 MHz spectrum obtained in 2021, TELUS has secured approximately 100 MHz of prime 5G mid-band spectrum nationally, with contiguity in 96% of the country including all major markets, at an average price of $0.82 per MHz-pop. TELUS is well positioned to fully maximise the efficient use of 5G and the effective development and deployment of 5G products and services conceived of since the launch of this wireless technology. With mid-band spectrum becoming the critical global band for 5G innovation due to the ideal combination of speed, capacity, low latency, and coverage, this contiguous spectrum provides wider channels and enables a superior network experience for customers.

“The vital, contiguous spectrum that TELUS secured will enable us to bring transformational, next-generation, 5G services to even more Canadians, providing the globally leading network speed, coverage and reliability that our fellow citizens need to thrive in our digital world,” said Darren Entwistle, TELUS President and CEO. “Critically, this spectrum will ensure Canadians continue to benefit from the best network experience in the world, which is facilitating critical, generational change in respect of health, education, teleworking, the environment and the economy. Perhaps most importantly, this spectrum will also help us to bridge digital divides so that every member of our society has the opportunity to realise their full potential. The results of the 3800 MHz auction represent a positive outcome for Canadians and, going forward, we encourage the government to continue this balanced approach to spectrum auctions to ensure affordable, fair and expeditious access to this valuable national asset.”

Innovation, Science and Economic Development Canada (ISED) shifted from the previous auction framework utilising set-aside spectrum in favour of a spectrum cap. Spectrum caps are the auction mechanism used almost exclusively by the rest of the world. This shift in the framework now more closely aligns spectrum costs with the competitive prices in the market. Declining spectrum prices are essential in supporting the 

18.6% year over year

 decline in wireless prices, significant during this heightened inflationary period. In addition, this auction design enabled the provision of enough spectrum to the four national operators at a cost comparable to other jurisdictions. Canada’s average price per MHz-pop was in line with the average rate paid in Australia, of $0.26 per MHz-pop (CAD equivalent). 

Forward-Looking Statements

This media release contains statements about future events, including with respect to spectrum deployment and network build-out plans. By their nature, forward-looking statements require the company to make assumptions and predictions and are subject to inherent risks and uncertainties. There is significant risk that the forward-looking statements will not prove to be accurate. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors (such as regulatory and government decisions, the competitive environment, our earnings and free cash flow, and capital expenditures and spectrum licence purchases) could cause actual future performance and events to differ materially from that expressed in the forward looking statements. Accordingly, this news release is subject to the disclaimer and qualified by the assumptions, qualifications and risk factors as set out in our 2022 annual management’s discussion and analysis (MD&A) and our Q3 2023 MD&A, and in other TELUS public disclosure documents and filings with securities commissions in Canada (on SEDAR+ at sedarplus.ca) and in the United States (the Electronic Data Gathering, Analysis, and Retrieval system, administered by the US Securities and Exchange Commission at sec.gov). The forward-looking statements contained in this news release describe our expectations at the date of this news release and, accordingly, are subject to change after such date. Except as required by law, TELUS disclaims any intention or obligation to update or revise forward-looking statements.